Utilitarian communication is a complex issue, and whether it is desirable or not cannot be generalized.
From a positive perspective, in the business and professional fields, a certain degree of utilitarian communication is reasonable. For example, in business cooperation, people will take the initiative to communicate with people with resources and abilities in order to achieve economic goals. This kind of communication can promote the circulation of information and the sharing of resources, which is conducive to achieving a win-win situation. For example, in order to obtain investment, an entrepreneur actively establishes contacts with investors and demonstrates the advantages of his project. If this kind of communication is successful, it will not only have a huge boost to the entrepreneur’s career, but the investor may also get rich returns from it.
However, from a negative perspective, there are many disadvantages of overly utilitarian communication. This kind of communication often lacks a sincere emotional foundation and is only based on a trade-off of interests. Once the interest relationship disappears, the so-called relationship may also disintegrate. Moreover, purely utilitarian communication may cause people to fall into a vortex of pursuing interests by any means, which violates morality and ethics. For example, slandering colleagues behind their backs in order to get a promotion opportunity, or deceiving partners for business interests.
In life, we should try to balance utilitarian communication and emotional communication. While pursuing reasonable interests, we should also pay attention to the sincere feelings between people, so as to establish healthy and sustainable interpersonal relationships.
However, the reality is that SD/SB communication is often an exchange of interests
